Answered By: Judith (Customer Services Manager)
Last Updated: Jan 05, 2024     Views: 1110

The items you borrow are renewed for you automatically except when:

  • it has been requested by another user
  • you have had it on loan for 1 year

Then you will need to return the item on or before its due date.

You can see details of your loans and renew them yourself via logging into your account. You can access your account here

You will receive a Courtesy Notice 7 days before the due date if your items cannot be renewed with the reason why they could not be renewed.

If your item is requested you will receive a Recall email with a new due date.